Enabling Microsoft Teams takes 10 minutes. Getting it to actually replace your phone system, reduce email overload, support hybrid working, and stay governed as your organisation grows — that takes a specialist.
Not just licensed and left. Deployed, governed, trained, and with Direct Routing if you need it.
Most organisations have Microsoft Teams. Very few have deployed it. The distinction matters — and the gap between the two is almost always a deployment and governance problem, not a technology problem.
Inspizer's Teams and modern workplace practice covers the full deployment lifecycle — from initial architecture and governance design through to Direct Routing, Viva, and hybrid working strategy.
Tenant-wide settings, Teams policies, naming conventions, lifecycle management, guest access configuration, and provisioning governance. Not left at Microsoft defaults.
Replace your phone system with Microsoft Teams Phone. We configure Calling Plans and Direct Routing — including SBC selection, dial plan design, number porting, auto attendants, and cutover planning.
Viva Connections, Viva Engage, Viva Learning, and Viva Insights — surfaced inside Teams. We help you understand which modules are relevant, configure them correctly, and integrate with SharePoint and HR systems.
Defining the collaboration model, designing hybrid working policies, rationalising your tool stack, and translating working patterns into platform configuration that your people actually follow.
Champion network design, role-based training, adoption playbooks, and a 90-day post-launch plan. Inspizer is a certified Microsoft Teams Adoption Specialist — adoption is structured methodology, not guesswork.
Sensitivity labels for Teams, information barriers, retention policies, communication compliance, and eDiscovery configuration — for regulated industries and organisations with compliance requirements.
The most compelling case for Microsoft Teams — and the one most organisations haven't acted on yet — is replacing the phone system. Microsoft Teams Phone eliminates the cost and complexity of a separate PBX.
Microsoft provides the PSTN connectivity directly. Simpler to set up, no SBC infrastructure required. Best suited for smaller organisations or those already planning to rationalise their telephony footprint.
Your existing telephony carrier connects to Teams via a Session Border Controller (SBC), giving you full control over call routing, geographic coverage, and per-minute costs. More complex to configure correctly — and where the most Teams phone deployments go wrong. Inspizer has deep Direct Routing experience, including multi-site deployments and failover configuration.
We assess your current collaboration environment: what tools you use, how work actually gets done, where the pain points are, and what the organisation expects from Teams. Includes interviews with IT, HR, and representative business units.
We design the Teams environment — policies, naming conventions, lifecycle rules, guest access configuration, and (if applicable) Direct Routing architecture. Documented and approved before any configuration begins.
We deploy to a defined pilot group — typically 20–50 people across different business units. The pilot tests both the configuration and the change management approach before organisation-wide rollout.
We roll out Teams in phases, with adoption support and feedback loops built in. For large organisations, rollout is by business unit or geography. For smaller organisations, it may be organisation-wide from day one.
For Teams Phone deployments, the telephony cutover is carefully planned to avoid any period where the organisation is unreachable. We run parallel systems where needed and execute the cutover during an agreed low-risk window.
At the end of the engagement, your IT team has documented governance, trained champions, and a clear picture of how to maintain the Teams environment as it grows.
Enabling Teams — turning it on within your Microsoft 365 tenant — happens automatically when you activate most Microsoft 365 licences. Deploying Teams means designing the governance structure, configuring the policies, implementing lifecycle management, training users, and managing the adoption process so that Teams actually becomes the way your organisation works. The gap between the two is significant, and most organisations are somewhere in the middle — Teams is on, but it's not really working.
Yes. Teams Phone is one of our most common engagements. We configure both Microsoft Calling Plans (where Microsoft provides the PSTN connection) and Direct Routing (where your existing telephony carrier connects to Teams via a Session Border Controller). Direct Routing in particular requires careful configuration — dial plan design, SBC selection and setup, number porting, and failover planning all need specialist attention. We have deployed Teams Phone across organisations of all sizes.
Yes. Low adoption is almost always a governance and change management problem, not a technology problem. We start with a brief assessment — what's been configured, how Teams is being used versus how it was intended to be used, and where the friction points are. From that, we design a targeted adoption programme: champion training, role-based guidance, updated governance policies, and a 90-day adoption plan. You do not need to start from scratch.
Yes, though we're clear about what a technology consultant does and doesn't own in a hybrid working engagement. We contribute the Microsoft 365 platform layer — how Teams, SharePoint, Viva, and OneDrive should be configured to support your hybrid working model — and the collaboration design layer: what tool is used for what, and how that is communicated and trained. The HR policy layer sits with your HR function, but we work closely with HR and IT leadership to ensure the technology supports the policy.
Teams governance covers naming conventions, team creation controls, lifecycle management (archiving and deletion policies), guest access rules, sensitivity labels, and channel governance. We design a governance framework that balances IT control with the self-service flexibility that makes Teams useful for end users. For regulated industries, we also configure retention policies, communication compliance, and eDiscovery settings within the Teams environment.
No sales pitch. Just an honest conversation about what your Microsoft 365 environment needs and how we can help.